As a business consultant, it's essential to understand how your clients feel about your services. To get a baseline of customer satisfaction, you need to ask the same question at regular intervals. This will help you identify trends and address any new issues that arise. Before you start asking questions, there is one important step you must take. If you want to create a successful and cost-effective consulting practice, you should follow a proven process.
Small Business Bonfire founder, has written over 2500 articles for popular small business websites. She can provide more information on this process.
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